Providea

Zeus Karravala has written an interesting white paper on he believes to be “the next phase” of Virtual desktop infrastructure (VDI): the virtual workspace. As Karravala explains, the evolution of Unified Communications (UC), video conferencing, and cloud computing is making information technology increasingly available to users in any location, using any device. So, too, has the growth of VDI and its effects on the virtualization of the workplace.

The United States Distance Learning Association (USDLA) recently hosted its 2013 National Conference in St. Louis. Polycom, one of the top video conferencing manufacturers that Providea represents, exhibited the Polycom® RealPresence® video suite of solutions at the conference, demonstrating how video conferencing technology enables students and educators all over the world to teach, learn and communicate in real time, no matter how many miles separate them.

Establishing effective two way communication with customers, clients, and teams is a challenge for any organization. A video (TelePresence) call or web conference can be effective tools for small to mid-sized groups.  But as these groups get bigger and bigger these tools begin to fall short. Three or four times a week, I will be on a conference call where one of the participants puts the call on hold; piping wonderful advertisements and Muzac into the conference, effectively ending the call.